

A. Executive Dinner Production (8–20 guests):
Design for trust. Control pacing. Start revenue early. Make hosting effortless. Run the room on the day.
Deliverables: experience brief, venue and room strategy, menu and beverage arc, seating plan, run-of-show, day-of leadership, debrief memo
B. Hosting Retainer (quarterly or seasonal):
Create a repeatable hosting program. Standardize formats. Improve conversion. Reduce stakeholder burden. Review results each quarter.
Deliverables: hosting cadence, reusable templates, venue plan, execution oversight, quarterly review
Service Design and Experience Architecture:
Translate identity into action. Map the guest journey. Design choreography and timing cues. Build signature moments that feel natural. Train the team to execute consistently.
Deliverables: guest journey map, service blueprint, choreography guide, standards and scripts pack, training modules, pilot plan and scorecard.
A. Systems Diagnostic:
Find the primary constraint. Quantify margin leakage. Map failure modes. Deliver insights and recommendations along with a plan for implementation
Deliverables: executive summary, constraint memo, failure modes register
B. Margin Protection and Financial Control:
Stabilize prime cost. Reduce waste. Tighten comps and voids. Clarify labor triggers. Install manager routines that prevent drift.
Deliverables: labor deployment logic, purchasing and pars rhythm, variance checks, comp and void guardrails, open and close checklists, contribution margin on menu analysis
C. Revenue Growth and Sales Capture:
Increase sales without compromising hospitality values. Shorten time to first purchase. Improve pacing. Ideate on opportunities for revenue generation.
Outputs: modified sales strategy, pacing standards, pilot plan